FAQ’S

What types of events do you cater for?

We cater for a wide range of events including weddings, birthdays, engagement parties, baby showers, anniversaries, proms, corporate events, christmas parties, charity events and many other special occasions.

Do you travel outside your local area?

Yes. We provide free delivery within a 50-mile radius of our Bedfordshire base (SG5 4TE). Events outside this area will incur an additional travel charge. Please contact us directly for a personalised quotation.

How long is the booth hire?

Our standard package includes 3 hours of booth hire, giving your guests plenty of time to enjoy the experience and create lasting memories. If you’d like the booth to be available for longer, additional hire time can be added at a rate of £75 per hour.

How much space do the booths require?

Our booths require approximately 2.5m x 2.5m of space to allow for the photo booth, backdrop, props, and guests. If you’re unsure whether your venue has sufficient space, please contact us directly and we’ll be happy to assist.

How long does it take to set up?

Our photo booths typically take between 45-60 minutes to set up, whilst our audio guestbook takes approximately 30-45 minutes. We’ll arrive at your event location at least 60 minutes before your booked hire time to ensure everything is fully set up and ready for your guests. Set-up and dismantling are included free of charge and do not form part of your booked hire time.

Can the booth be set up earlier?

If you require the booth to be set up ahead of your scheduled hire time, idle time is charged at £35 per hour.

Will the booth include an attendant?

Yes! A professional booth attendant will be present throughout your hire period to ensure everything runs smoothly and your guests have the best possible experience. Your attendant will take care of the set-up and dismantling, assist guests with using the booth, help with props and be on hand to answer any questions throughout the hire. If you’ve chosen our guest book option, they’ll also be available to help manage and encourage guests to leave messages.

How does your Audio Guestbook work and what is included?

Our audio guestbook is a unique and interactive way to capture heartfelt messages and words of advice from your guests, offering a modern twist on the traditional written guestbook. Your hire includes our elegant guestbook stand and telephone. Guests simply pick up the telephone, listen to your personalised greeting and leave their own voice message – creating a collection of genuine messages you can listen back to long after your event.

How long is the Audio Guestbook hire?

Your audio guestbook will be available throughout your event, allowing guests to leave their messages from the moment your celebrations begin until the end of the evening. The audio guest book will be delivered and collected at agreed times around your events. Collection will take place no later than 10pm, unless an alternative collection time has been agreed with us in advance.

What is the Guest Book service and how does it work?

We offer two beautiful leather guest book options to choose from – luxury or bespoke. Each guest book is designed as a keepsake, showcasing the photographs taken throughout your event alongside your guests’ messages and well wishes. Your guest book will be presented in a gift box and personally hand-delivered to you at the end of your booth hire. To enhance the experience, we provide high-quality calligraphy pens, allowing guests to write heartfelt messages alongside their photographs if you choose to have your guest book written in. Our professional booth attendant will actively encourage guests to contribute and ensure the guest book is safely set aside at the end of the event. Click here to view our guest book brochure.

Can I supply my own Guest Book?

Absolutely! You’re welcome to provide your own guest book if you’d prefer. However, please note that we’re unable to manage, organise or complete a guest book that has not been provided by us, as we cannot take responsibility for its handling or condition.

What are Print Boxes?

We offer two beautiful print box options – luxury or bespoke. Our print boxes provide the perfect keepsake for safely storing and cherishing all of your photo booth prints from your event. Your print box will be prepared after your event and posted directly to you, so you can enjoy your photographs and keep them safely stored for years to come. Postage is included in the price. Click here to view our print box brochure.

How do I secure my booking?

You can book your booth online here. A non-refundable booking fee is required to secure your booking and reserve your chosen date. The booking fee will depend on the item or package you’re hiring. Once we’ve received your completed booking form and booking fee, you’ll receive a booking confirmation via email within 24 hours.

How do I pay my remaining balance?

Your remaining balance can be paid at any time prior to your event but must be paid in full no later than one month before the event date. Once your booking has been confirmed, you’ll receive a unique invoice number. To make your payment, simply visit the “Make a Payment” page on our website, enter your invoice number and follow the instructions provided to make your payment. Please ensure you include the correct invoice number so we can successfully link your payment to your booking.

Do you provide the backdrop?

A backdrop is included with every photo booth booking. Our double-sided backdrops are available in a wide selection of colours and styles, allowing you to choose the perfect look for your event. Our backdrops measure 8ft x 8ft, so please ensure you confirm any height or space restrictions with your venue before booking. Click here to view our range of backdrops.

Do you provide props?

Absolutely! A fun prop box is included with every photo booth booking, giving your guest plenty of ways to add personality and fun to their photographs. We’re always adding new props to our collection, but if there’s a particular prop you’d love to have at your event, please get in touch with us beforehand. If it’s not something we already offer, we’ll do our best to source it for you. Prefer a more minimal and sophisticated look? You can also choose to have your booth without props.

How many photos can guests take?

Unlimited! During your hire period, guests can enjoy unlimited visits to the booth and unlimited instant prints.

Are prints included?

Yes. Unlimited high-quality instant prints are included within your package. One print is provided per booth visit, and if you’ve chosen our Guest Book or Print Box option, a second copy will also be printed for this.

Can the photo prints be personalised?

Absolutely! We can create a bespoke photo template featuring your chosen wording, such as names, dates, event titles, locations or special messages. Once your booking has been confirmed, we’ll send you our template design form, where you can choose your preferred print layout and share any ideas or design preference you have. We’ll then bring your vision to life and create a template that’s perfect for your event. Click here to view our templates.

Do you offer colour and black-and-white photographs?

Yes! Our standard package includes all photographs in colour. If you prefer a more timeless, classic look, our black & white photography package is available for an additional £75 and includes all prints in black and white. Please note that your photography style must be selected when booking, as guests cannot switch between colour and black and white during the event.

Will we receive digital copies of the photos?

Yes! After your event, all of your photographs will be uploaded to a password-protected online gallery, where you can view and download your images to keep and share. You can access the online gallery via our website here. You’re also welcome to share your unique password with your guests so they can access and enjoy all the photos too! If you’d like your gallery password printed on your photo prints, just let us know beforehand and we’ll be happy to arrange this for you.

Can the booth be used outdoors?

Unfortunately, no. Due to the value of our luxury photo booths and the professional equipment housed within them, including the cameras, printers and electronic components, our booths are designed for indoor use only. This ensures the equipment remains protected and allows us to provide the highest quality experience for every event.

Can guests bring food or drinks into the booth area?

For insurance and safety reasons, food and drink are not permitted on or near our booths. As our equipment contains professional cameras, printers and electronic components, we kindly ask guests to keep all food and beverages away from the booth area. Our attendants will politely ask guests to set aside any food or drinks before using the booth to help protect the equipment and ensure a safe and enjoyable experience for everyone.

Do you charge extra for bookings around Christmas and New Year?

For bookings taking place between 10th December and 4th January, a key date charge of £250 will be applied and added to your remaining balance invoice. This charge reflects the increased demand and operational costs during the festive period. Please contact us if you have any questions regarding pricing for your event date.

The venue I wish to hire requires business insurance. Do you have this?

We hold valid Public Liability Insurance (PLI), which is often required by venues for suppliers and entertainment providers. If your venue requires proof of insurance, click here to download a copy of our certificate.

The venue I wish to hire requires PAT testing certificates. Do you have these?

All of our equipment is regularly tested and covered by valid PAT (Portable Appliance Testing) certificates. If your venue requires proof of PAT testing, click here to download a copy of our current certificate.

What happens if the booth experiences a technical issue?

Our booths are maintained to a high standard and are equipped with professional-grade equipment. In the unlikely event of a technical issue, our attendant will do everything possible to resolve the problem promptly and minimise disruption.

Can I view the Terms and Conditions for your packages before I book?

Absolutely. We encourage all prospective clients to review our Terms and Conditions before making a booking so that you have a clear understanding of what’s included and our booking policies. Click here to view our Terms and Conditions.